Delivery: We begin deliveries at 7:00 AM .The contact person must be present at time of set up.
Delivery areas include all of Fairfield & New Haven Counties. Please call, text, or e-mail for more information regarding delivery areas and prices. 203-804-9251
Requirements: To properly install an inflatable unit we must be able to access electricity within 100 feet of the unit. If electricity is not available we can provide a generator for an additional fee. The inflatable must be far enough away from low hanging branches, power lines, and chain link fences. The inflatables can be set up on grass or pavement which must be free of rocks, sticks, broken glass, and pet droppings.
Rental times: Drop off times range from 7am to 1pm.Pickups start at 7pm. If additional time is needed please feel free to discuss that with us prior to set up. All day rental is defined as 6-8 hours with the rented equipment.
Inclement weather: Inclement weather includes the following conditions: Heavy or steady rain, winds in excess of 25MPH, and if the temperature is below 50 degrees. Once the unit has been set up there will be no refunds issued in the event of inclement weather.
Payment and Deposits: Payment must be received at the time of set up. Currently we accept cash, check, and credit cards. All fees and taxes will be included in your bill. Your deposit is non-refundable with an exception your party gets canceled due to inclement weather.
Cancellation Policy: For any cancellation not related to inclement weather you must cancel a minimum of 1 week (7 days) prior to your event to not be charged a cancellation fee. Your deposit of 20% is non-refundable if canceled within the 7 days, If cancelled due to inclement weather no fees will apply (must be before 8am the day of).